Introduction
At Murtisol® Treadmill, Bike, Rower, Electric Bike, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information about you when you access or use our website, murtisol.shop (the “Site”).
Please read this Privacy Policy carefully. By visiting and using our Site, you agree that your personal information will be handled as described in this Privacy Policy. Your use of our Site, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use.
What Information Do We Collect?
Information You Provide to Us
We collect information you provide directly to us when you use our Site. This includes:
- Account registration information: When you register for an account, we collect your name, email address, phone number, login credentials, and any other information you provide.
- Order information: When you place an order on our Site, we collect your name, billing address, shipping address, phone number, email address, credit card number, order details, and any other information you provide.
- Communications: When you contact us directly, including via phone, email, contact form, or social media, we collect any information you provide in your communication.
Automatic Information Collection
When you use our Site, we automatically collect information about your device and your usage of our Site using cookies, web beacons, and other technologies. This includes:
- Log data: Information about your interactions with our Site, including the pages or content you view, your searches for products, any errors you encounter, and your browser type.
- Device data: Information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, browser type, unique device identifiers, and IP address.
- Location data: Approximate location information from your device’s IP address.
- Cookies and tracking technologies: Technologies like cookies, web beacons, tags, and scripts are used to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base.
How Do We Use Your Information?
We use your personal information to:
- Provide, maintain, improve, and develop our Site.
- Process transactions and send order confirmations. We use your information to fulfill and process your orders.
- Send marketing communications. We may send you newsletters, promotions, and other marketing communications if you opt-in to receive them. You can opt-out anytime.
- Respond to your requests. We use your information to respond to your customer service requests, questions, and concerns.
- Improve user experience. We analyze how you interact with our Site to optimize and enhance the user experience.
- Personalize your experience. We may use your information to customize and personalize your experience on our Site.
- Detect and prevent fraud. We use your information for fraud detection and prevention purposes.
- Comply with legal obligations. We use your information when we are legally required to do so, such as in response to a subpoena or court order.
When Do We Disclose Your Information?
We will not disclose your personal information except in the following circumstances:
- With third party service providers. We share your information with third party companies and individuals that perform services on our behalf to help operate our business (such as payment processors, shipping companies, marketing providers, and customer service providers).
- To complete a merger or sale. If we sell, divest, or transfer the business, we may disclose your information to the prospective buyer or other transferees.
- To comply with laws. We may disclose your information to comply with applicable legal or regulatory obligations.
- To enforce legal rights. We may also disclose your information if required to do so to enforce our legal rights or defend against legal claims.
Third Party Links
Occasionally, at our discretion, we may include links to third party websites. These third party sites have separate privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about external sites.
Data Retention
We retain your personal information for the length of time required to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Choices and Rights
You have the following choices with respect to your personal data:
- Access your data. You may request access to personal data we hold about you.
- Change or correct your data. You may ask us to change, update, or fix your information if you believe it is inaccurate.
- Delete your data. You may request that we delete your personal data under certain circumstances.
- Object to processing. You can object to how we use or share your information in certain cases.
- Restrict processing. You can ask us to restrict the use of your information in certain cases.
- Portability. In some cases, you may request that we transfer your data to you or another provider.
- Opt-out of communications. You can opt-out of receiving promotional communications from us at any time.
To make any of these requests, please contact us using the contact details provided below. We will consider and respond to all requests in accordance with applicable laws.
Keep in mind that we may need to retain certain information for recordkeeping purposes, to complete transactions, or to comply with legal obligations.
Security of Your Information
We use appropriate technical and organizational security measures to protect your information against unauthorized or unlawful processing and against accidental loss, destruction, or damage. However, no method of transmitting or storing data over the internet is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Policy for Children
Our Site is not directed at children under the age of 13. We do not intentionally collect personal data from children under 13. If you believe your child has provided us with their personal information, please contact us so that we can take appropriate action.
International Data Transfers
Your information may be transferred to, stored, and processed in a country other than your own, where data protection and privacy regulations may differ from your jurisdiction. By using our Site and providing us your information, you consent to this transfer, processing, and storage of your information in countries where different data protection and privacy regulations apply that may be less protective than those in the country where you reside.
Changes to this Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you of the changes through our Site or by email, as appropriate. We encourage you to periodically review this page for the latest information on our privacy practices.
How to Contact Us
If you have any questions about this Privacy Policy or our treatment of your personal information, please contact us at:
Murtisol® Treadmill, Bike, Rower, Electric Bike
Attn: Privacy Office
123 Main St, Nashville, TN 37217
[email protected]